Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Custom and personalized orders

At this time we are unable to make customized request such as color, sizes, bow shape etc..

Care instructions

Bonnets:
Please wash your bonnet by hand for best results

If needed, you may place your bonnet in the washing machine on gentle cycle only. Please ensure adustable straps are fully secure and tightened before washing.

Air dry for best results, and for longevity of your bonnet.

Do not twist your bonnet to remove water, and do not squeeze any excess water out of your bonnet. Lay on towel and wire dry for best results.

Hair Bows:
Please only gently wash hair bows by hand, with mild soap.

Lay flat too dry, under towel. Make sure all ends of bows are laying flat.

For flower/poms/large bows - you may need to re-fluff after drying.

If needed - use a lint roller on your bonnets and hair bows to remove excess debris.

Do you replace lost or stolen packages

We are not responsible for lost or stolen packages. If you feel that this may be an issue for your, recommendation is to add insurance to your shipment, if you are given the option upon checking out.

If you do have any issues with your shipment, please let us know and we will evaluate your situation.

Do you accept returns or exchanges

Due to the nature of the product, we cannot except any returns or exchanges at all.